This page explains how to delete your Tsunami Dating account (Rencontres tsunamiques – Tsunami Dating™), or only some of your data, with or without the app.
Delete your account in the app
Your profile immediately stops being visible and your account is deleted, along with your profile, answers, photos, video, voice content and conversations.
- Open the “Profile” tab, then “My logbook”.
- Tap “Scuttle my ship” (permanently delete my account).
- Confirm with “Scuttle”.
Delete your account without the app
Write to support@tsunamidating.com from your account's email address, with the subject “Account deletion”. To protect your account, we may ask you to confirm your identity. We process the request within 30 days.
Your subscription
Deleting your account does not cancel a paid Pact. Cancel it in Google Play (Payments & subscriptions) or in your Apple account settings.
Delete some data without deleting your account
- Photos: “Profile”, “My portraits”, then “Remove” on the photo.
- Answers and descriptions: edit or clear them in your profile.
- Any other data (video, voice content, messages, account data): write to support@tsunamidating.com, stating which data. We reply within 30 days.
What is kept, and for how long
Some data is kept for a limited time after the account is closed, then destroyed, in accordance with section 11 of our privacy policy:
- Profile, photos, video, voice and messages: 3 months (investigating illegal or dangerous behaviour reported shortly after departure).
- Data needed to prevent a banned member from returning: 2 years after the ban.
- Pact purchase history: 6 years (tax and accounting obligations).
- Support exchanges and report files: 3 years.
- Technical logs (connections, IP addresses): 1 year.
- Consent records: 5 years.